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8min

Authentication & Log-in

Requesting access to the Founda Platform



Requesting access

Get started with Founda Health by requesting a free developer account. Your developer account gives you access to the Healthcare gateway. To request a developer account fill out this form.

After sending Founda the requested information to create an account for you, you will receive an email with the exact name of your registered organization.

First time login



For the first time logging into the Founda Console, an authentication process must be followed and a 2-Factor Authentication (2FA) set up. This chapter explains:

  1. How to set up the authentication for the first login
  2. How to access the platform with the standard login
  3. How to receive the right user roles for your account

In order to start the authentication and login process, please navigate to:

  • http://console.us.founda.com (Please use, if accessing from the US)
  • http://console.eu.founda.com (Please use, if accessing from the EU)

Along with your credentials, Founda will provide you with the exact name of your registered organization. Please enter this organization name in the field as shown below.

Log in with Organization's name
Log in with Organization's name


After you have entered your organization’s name you will be redirected to your organization’s access page to login to your account.

Log in with provided User credentials
Log in with provided User credentials


After logging in with your user account, you must set up a 2-Factor Authentication option for your account (using an authenticator on a second device, such as Google Authenticator).

Scan the QR code and receive a one-time code within the application. Enter the one-time code into the required field and press enter to finalize the setup of the 2-Factor Authentication.

Set up 2FA
Set up 2FA


In case you displace or lose access to your 2FA, please reach to the Founda Support team to reset your account via

Following the successful 2FA you are requested to allow Founda access to the user’s resources through the Console.

Allow access request
Allow access request


The “Remember this in the future” box can be clicked to not get the same request in the future. You have now successfully logged in to the Founda Health Console.

For all subsequent logins from other users within your organization, the dedicated administrator from your organization can assign the admin-role to every new user. All new users have to be assigned the admin-role for full access after their first time login. For more details please refer to the Users-part of the tutorial.

Standard login

For every subsequent standard login, you can use the same credentials and user account. A 2-Factor authentication will be required for every login, please make sure you have access to your synced authenticator on any of your devices while logging in.

Updated 03 Mar 2023
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